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![Don’t Tell Me You’re Still Doing This… “Hello [First Name]”?](https://static.wixstatic.com/media/35a87f_5aeb35abca9b4c92b423303a34060909f000.jpg/v1/fill/w_767,h_576,fp_0.50_0.50,lg_1,q_90,enc_auto/35a87f_5aeb35abca9b4c92b423303a34060909f000.jpg)
Oct 132 min read
Don’t Tell Me You’re Still Doing This… “Hello [First Name]”?
In 2024, if your version of personalization is still just slapping someone’s first name on an email, we need to talk . Personalization...
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Oct 72 min read
Did You Ever Experience the Hot Dog Moment?
Will Guidara's TED Talk presents a vivid lesson on customer experience (CX) through his concept of “unreasonable hospitality.” The...
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